Personalize Patient Experience with TXP Builder

How TXP Builder Simplifies Treatment Scheduling

Welcome to the TXP Builder, TeamCare's latest advancement in dental treatment planning and financial management. Designed with both the dental practice and patient in mind, TXP Builder revolutionizes the way treatment plans are presented, accepted, and managed. Below, we outline the key features and upcoming enhancements that make TXP Builder an indispensable tool for modern dental practices.

Key Features of TXP Builder

Simplified Treatment Planning
TXP Builder streamlines the creation of treatment plans, making it straightforward to add various treatment stages and payment options. With an intuitive interface, dental professionals can easily customize treatment plans to meet the unique needs of each patient, ensuring a clear and comprehensive presentation.

Flexible Payment Options
Understanding the diverse financial situations of patients, TXP Builder offers a range of payment solutions. From direct in-office payment plans to customizable schedules for third-party financing options like Care Credit and Sunbit, the tool facilitates tailored financial arrangements that can significantly improve case acceptance rates.

Enhanced Collection Rates
By integrating direct payment processing and third-party financing within the platform, TXP Builder aims to improve collection rates for dental practices. Features such as QR codes for patient interaction and electronic signatures streamline the payment process, encouraging timely financial commitments from patients.

Improved Patient Engagement
TXP Builder keeps patients engaged in their dental care journey by offering clear, manageable treatment and financial plans. The tool's ability to adapt to individual patient needs and provide transparent pricing options helps maintain regular dental visits, including essential hygiene cycles.

Management of Complex Cases
The tool's comprehensive features allow for efficient tracking and management of large or complex dental cases. By centralizing treatment stages, payment options, and patient agreements within a single platform, TXP Builder ensures that every detail is accounted for, making it easier for dental practices to deliver high-quality care.

Cost Efficiency
TXP Builder stands out as a cost-efficient solution for dental treatment presentation. By reducing the administrative burden associated with treatment planning and financial management, the tool saves time and resources, allowing dental practices to focus on delivering exceptional patient care.

Using the TXP Builder at Checkout

Example Scenario: Presenting a "Same-Day" Treatment Plan

For the purposes of illustrating how to use the tool, we'll focus on a specific scenario where a patient comes in for a hygiene visit, gets presented with a treatment plan (TXP), and decides to proceed with same-day treatment for three fillings. Here's a step-by-step breakdown of how this process might unfold:

1. Hygiene Appointment: The patient initially schedules a hygiene appointment.
   
   
2. Procedures: During the hygiene appointment, the hygienist performs a prophy (cleaning) and takes X-rays. Afterward, the dentist conducts an examination, leading to the identification of treatment needs.
   
   
3. Treatment Plan Preparation: The treatment plan is prepared, including a recommendation for three fillings.
   
   
4. Same-Day Treatment: The patient expresses interest in proceeding with the recommended fillings on the same day as the hygiene visit.

Step-by-step workflow

1. Hygiene Appointment: The patient arrives for the scheduled hygiene appointment. During this visit, the hygienist performs a thorough cleaning and takes necessary X-rays. Following the hygiene procedures, the dentist examines the patient's oral health.
   
   
2. Treatment Plan Discussion: Based on the examination, the treatment coordinator at the front desk prepares a treatment plan that outlines the recommended procedures, including the three fillings.
   
   
3. Initial Hygiene Appointment Marked 'Complete' in PM: To initiate the treatment planning process in TeamCare, the front desk coordinator sets the hygiene appointment in PMS as complete. This action is essential as it triggers the next steps in TeamCare.
   
   
4. Complete 'Checkout' in TeamCare: Before entering the operatory, the dental team prepares to use TeamCare for managing the treatment plan. Here's how the process unfolds:
   
   
   1. • Preappointment Check: The team checks whether the patient is scheduled for a future hygiene appointment or needs to be scheduled for one, ensuring continuity of care
        
        
      • Present Treatment > Build Treatment Plan: Using TeamCare's treatment plan builder, the team creates a comprehensive treatment plan that includes the recommended fillings. They also provide details on the associated costs and finance options.
        
        
5. Treatment Plan Presentation: The treatment plan is presented to the patient, who opts to proceed with the recommended fillings on the same day.

Workflow considerations

1. Hygiene Preappointment Requirement: Before a new TXP can be created for the patient, there is a requirement to confirm whether or not a patient has been preappointed for hygiene. This ensures that patients remain on regular hygiene schedule while undergoing other treatments. 
   
   
2. Timing of Trigger: TeamCare's "claim checkout" is triggered when appointment in your PMS is set as complete. This may happen before the patient has received or accepted the treatment plan.
   
   
3. Same-Day Treatment: In cases where patients decide on same-day treatment, it's important to create a new appointment to account for these procedures.
   
   
4. Coordination: The hygienist, front desk coordinator, and the doctor provider need to communicate with one another to ensure that treatment plans are presented effectively, and same-day treatments are accommodated. Some practices use 'treatment coordinators' to support in this capacity. 

Upcoming Enhancements in TXP Builder 2.0

• Streamlined Presentation and Workflow
  Future updates to TXP Builder will include improved formatting for treatment plans to ensure clarity and conciseness, preventing the need for multi-page documents. Additionally, the patient acceptance portal will see enhancements for a more user-friendly experience.
  
  
• Advanced Payment Processing
  The integration of QR codes for easier patient interaction is on the horizon, simplifying the process of electronic signatures and direct payments. This feature will support popular payment methods like Apple Pay, enhancing the convenience for patients and efficiency for dental practices.
  
  
• Third-Party Financing Integration
  TXP Builder 2.0 will offer refined processes for applications to third-party financing, making it seamless for patients to choose their preferred financial option. The tool will support a variety of financiers, with customizable links to application pages and efficient tracking of patient commitments.

Takeaways 

TXP Builder by TeamCare is set to transform dental treatment planning and financial management with its innovative features and patient-centric approach. The upcoming release of TXP Builder 2.0 promises even more enhancements, further solidifying its position as the most efficient and comprehensive tool on the market for dental practices. Stay tuned for the latest updates and prepare to elevate your dental care services with TXP Builder.