Office Goals: The Collective Drive for Monthly Targets

Incentivizing 'Office Goals' for Each Month

The Office Goals module of TeamCare focuses on uniting the entire office team towards achieving monthly goals. This holistic approach aligns with TeamCare’s Incentives Playbook, emphasizing the importance of collective effort in stimulating and rewarding positive staff behavior.

Key Features

• Setting and tracking of monthly KPIs like production, new patient acquisition, and completed hygiene appointments.
• Proportional rewards system that compensates staff following the achievement of these goals.
• “Above and beyond” incentives for continuous performance throughout the month.

How it works... 

Office Goals incentivize entire teams or specific groups to surpass monthly Key Performance Indicators (KPIs) such as production, new patients, and completed hygiene appointments. The aim is to foster a sense of collective achievement and drive consistent growth.

Implementation Steps

1. Define clear monthly goals based on practice-specific KPIs.
2. Communicate these goals transparently with the entire team.
3. Track progress using TeamCare’s intuitive dashboard.
4. Award bonuses as per the predefined incentive structure once goals are achieved.
5. Set new, higher targets for sustained growth.

Outcomes

• Consistent Task Completion: Office Goals simplify the complex task of staff management by providing a clear, goal-oriented framework by offering transparent and fair incentive system, enhancing staff motivation.
• Sustained Staff Alignment: Encourages teamwork and collective goal attainment, enabling the practice to achieve monthly growth objectives through consistent daily effort ("Win the day, every day")
• Consistent Cost-Effectiveness: The module offers a scalable and financially sustainable incentive system, ensuring practice profitability.
• Regular Rewards: Bonuses are awarded proportionally after achieving set goals, creating a direct link between effort and rewards.
• Continuous Growth and Adaptability: The module encourages practices to adapt to changing market demands and patient behaviors, particularly for appointments outside traditional working hours.
• 'Above and Beyond' Performance: In addition to meeting monthly goals, practices are encouraged to set “above and beyond” incentives. This ensures that the team remains motivated throughout the month, even after initial goals are met.

Ready to get started? 

New practices can start running incentives with TeamCare for only $699/mo. The 'Starter Package' includes 1 hour of implementation consulting per week. Learn more.

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Continued Reading

• Badges & Achievements: Recognizing Daily Excellence
• Wages & Commissions: Aligning Compensation with Performance
• How to "Fast Track" Practice Growth with Incentives

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FAQs

• How does Office Goals adapt to different practice sizes?
  • Answer: Office Goals is designed to be flexible and scalable, making it suitable for practices of all sizes. In the initial consulting phase, TeamCare experts will help you set goals and benchmarks that are tailored to your practice's size and growth potential, ensuring that the system is effective and manageable regardless of the size of your practice.
• Can the module track individual staff performance?
  • Answer: Yes, the Office Goals module includes functionality for tracking individual staff performance. This feature is crucial for understanding each team member's contribution towards practice goals. Our consultants will guide you on how to best utilize this feature to enhance team accountability and productivity.
• How are the bonuses calculated and distributed?
  • Answer: Bonuses are calculated based on the achievement of predefined goals, with a clear structure in place for distribution. During implementation, TeamCare will assist in setting up a transparent and fair system for bonus calculation and distribution, ensuring it aligns with your practice's specific targets and incentives structure.